Hiring Network Technician

Provide Premise Installation and Service support for Fiber To The Home Services in a manner that aligns with the Company Culture, Mission, Vision, Values, Virtues, Policies, Procedures, while meeting Safety and Installation Quality standards and delivering a Top Level Customer Experience.

Job Summary

  • Installations, troubleshooting, and repairs for Fiber To The Home customers.
  • Complete installs for new services and equipment for customers by installing fiber drops, network interface devices, ground wires, in-home wiring, station protectors, jacks, modems, and wireless routers in accordance with company standards.
  • Recognize and understand how to configure the customer’s equipment to connect to the Internet via ont/modem/wireless router.
  • Understand, maintain and repair existing equipment by using test sets to locate a line or equipment trouble and determine necessary repairs.
  • Ensures home can be connected by installing indoor outlets and lines.
  • Securely connects lines from outlet to device.
  • Connects home units to outside lines; runs or installs new lines as needed.
  • Configures and installs FTTH Internet devices.
  • Inspects connected devices for proper working conditions.
  • Demonstrates and teaches customers how to use installed hardware & service.
  • Maintains inventory of supplies on truck and requisitions necessary supplies.
  • Repairs lines as needed.
  • Performs other related duties as assigned.
  • Provide a high level of customer service while also educating customers on the use of products and services.

 

Job Requirements

  • Physical Ability, Knowledge & Skill Set Requirements:
  • Excellent communication and customer service skills
  • Skilled in the use of hand tools
  • Ability to problem-solve with patience and a positive perspective
  • Thorough understanding of and ability to use industry-specific tools
  • Thorough understanding of fiber installation methods and policies
  • Strong customer service and relationship-building skills
  • Strong interpersonal and communication skills (verbal and written)
  • Strong leadership abilities with an outgoing personality
  • Excellent time management and the ability to meet deadlines
  • Education and Experience
    Minimum Education should be DAE in Telecom/ Electronics
    (Certifications will be a plus point)

1-3 Year of experience is required (Industry Experience will preferred)

 

Application Form

Please upload your CV in PDF format.

only Islamabad / Rawalpindi residents can apply for this job

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The Company

Online Services

Payment Methods

contact detail

  • 051-111 111 872
  • sales@nova.net.pk
  • Suite 1, 2nd Floor, Muhammadi Plaza, Blue Area, Islamabad

The Company

Online Services

OUR SERVICES

contact detail

  • 051-111 111 872
  • sales@nova.net.pk
  • Suite 1, 2nd Floor, Muhammadi Plaza, Blue Area,
  • Islamabad